
Title: Leading with Purpose and Embedding AI as an Insurance Broker Firm
Description:
In this episode Steven Paul speaks with Mark Costello Co-Founder & Chief Executive Officer of Hubb, located in the UK. Mark has held senior roles in some of the UK’s largest insurance broking house as well as at some regional brokers. He has navigated through sales and marketing leadership roles and in product and distribution design roles, whilst also addressing and adopting some of the trends
We will hear about Mark’s journey and
✅ How he is effecting change, strategy and innovation (AI, Metaverse), whilst creating conducive culture
✅ How his executive leadership team is making the world’s first metaverse-ready insurance broker a reality
✅ His views on the macro economic trends and impacts in the industry
✅ His lessons to other leaders on start-up and what to focus/avoid
Hubb is a commercial insurance broker using AI, automation and data science to offer businesses the right cover, with the least effort and at the best possible price.
Name: Mark Costello
Title: CEO
Organisation: Hubb
Bio : –
hubb are a tech-enabled insurance broker using AI, automation and data science to reduce the cost of buying and selling insurance.
We work with business-owning customers who value advice, but recognise they deserve a more efficient and transparent service, with clear and demonstrable value.
𝗢𝗨𝗥 𝗖𝗨𝗦𝗧𝗢𝗠𝗘𝗥𝗦 𝗟𝗢𝗩𝗘 𝗨𝗦 𝗕𝗘𝗖𝗔𝗨𝗦𝗘…
⚙️ Our efficiency enables us to work cheaper than incumbents
💷 We’re proactive and open in disclosing our earnings
⌛ Our Customer Portal enables them to see all quote responses in real-time
🔓 The Open Back Office keeps them in the loop and ensures everything is recorded
🧠 Artificial Intelligence reduces human bias and agenda
🤖 Automation reduces low-value/high-cost, manual administration
📊 Data Science streamlines information gathering and improves claims performance