Elodie O'Rourke - Champions of Customer Centricity, Diversity and Inclusion to Build Successful Teams and Businesses

Title: Champions of Customer Centricity, Diversity and Inclusion to Build Successful Teams and Businesses

Description:

In this edition, Steven welcomes Elodie O’Rourke. Elodie is the Customer Success Director and Leader at the Financial Times and Co-Chair of FT Families in the Netherlands. Elodie has had a unique career history and journey elevating how she embodies flexibility, reinvention, refocus. She is passionate about making businesses successful by capitalising on customer centricity and more widely about diversity and inclusion leading to social change.

We will learn about:

✅ Elodie and her journey through diverse roles and geographies

✅ Her passion about customer centricity and Diversity and Inclusion

✅ Setting up offices and building relationships, teams

✅ Her lessons on leadership and how she is championing this from within

Name: Elodie O’Rourke

Title: Customer Success Director

Organisation: Financial Times

Bio : –

I’m passionate about people and making a positive difference in their lives. When I’m involved with a project at work or as a volunteer, I’m always doing my best to achieve success. Elodie is the Customer Success Director and Leader at the Financial Times and Co-Chair of FT Families in the Netherlands. Elodie has had a unique career history and journey elevating how she embodies flexibility, reinvention, refocus. She is passionate about making businesses successful by capitalising on customer centricity and more widely about diversity and inclusion leading to social change.