Title: Improving the Experience of Healthcare Leaders and Practice owners to Build Top-Tier Organizations
Description:
In this episode Steven Paul speaks with Adrienne Lloyd based in Raleigh, North Carolina, USA. Adrienne is the Founder of Optimize Healthcare, LLC and Optimize Flow, LLC. She worked as a healthcare executive for over 20 years, including substantial time at Mayo Clinic and Duke Health, serving as the Chief Administrative Officer for Duke Eye Center from 2013-2020. She spent most of her career helping turnaround organizations, while driving integrations and building teams that worked together to improve the experience for the patient and the entire organization.
We will hear about Adrienne and
✅ How she helps healthcare leaders and practice owners build top-tier organizations, processes and teams
✅ How she is deploying innovative approaches to improve the experience for the patient and the entire organization decrease burnout and scale to serve more patients
Name: Adrienne Lloyd
Title: Founder
Organisation: Optimize Healthcare,
Bio : –
𝙄’𝙢 𝘼𝙙𝙧𝙞𝙚𝙣𝙣𝙚. Healthcare has been a part of my life since I grew up in a small town in North Carolina’s mountains. Along the way, I found my calling as a healthcare executive focusing on turnarounds. I am passionate about helping physicians and their teams create high-value, profitable organizations that produce superior quality and experiences for their patients.
I spent the last 20 years as a healthcare executive, leading and partnering with organizations of all sizes and multiple specialties. I helped these organizations generate over $250M annually in improvements and enhance the patient experience for over 10M patients’ lives.
𝙉𝙤𝙬? I am a business coach and consultant, helping other executives and physician owners transform their organizations. Together, we create engaged teams and optimized processes, so you can serve more patients & create sustainable organizations.
𝘚𝘶𝘤𝘤𝘦𝘴𝘴 𝘮𝘦𝘢𝘯𝘵 𝘭𝘰𝘯𝘨 𝘩𝘰𝘶𝘳𝘴.
𝘓𝘰𝘵𝘴 𝘰𝘧 𝘴𝘵𝘳𝘦𝘴𝘴.
That, 𝘢𝘴 𝘢 𝘭𝘦𝘢𝘥𝘦𝘳, 𝘵𝘩𝘦 𝘣𝘶𝘳𝘥𝘦𝘯 𝘸𝘢𝘴 𝘰𝘯 𝘮𝘦 to solve any issue and be a constant presence for my team…
I was losing focus on family, self, and fun, and at the brink of not only burning out myself but my high-performing team members. I had to shift my priorities so I could put the joy back in my work and empower my team.
Using a combination of Lean/Six Sigma tools, engagement strategies, and communication methods, I transformed my teams to work together, innovate, improve accountability and efficiency and, ultimately, increase margins so that we could serve even more patients in less time, with less stress.
And so, my mission to help leaders and physician practice owners reclaim their passion through optimization was born.
𝙒𝙃𝘼𝙏 𝙄 𝘿𝙊 𝙁𝙊𝙍 𝙊𝙍𝙂𝘼𝙉𝙄𝙕𝘼𝙏𝙄𝙊𝙉𝙎:
🎯 Day Zero Blueprint Program – Reset, Reimagine, Relaunch an Optimized & Profitable Organization
🎯 Strategic & Operational Business Consulting
🎯 Team Training on Lean/Six Sigma & Leadership/Change Management
𝙒𝙃𝙊 𝙄’𝙑𝙀 𝙒𝙊𝙍𝙆𝙀𝘿 𝙒𝙄𝙏𝙃:
⭐ Mayo Clinic
⭐ Duke Health
⭐ MGMA Members
⭐ ASCRS and AAO Members
⭐ Multiple top 10 USNWR Healthcare Systems
